Goods must be returned to the company or should be communicated to the company and/or company’s salesperson within seven (7) days of delivery, should the client desire to return the goods due to it being damaged, faulty or a change of heart except in circumstances where a warranty is provided to the client by the company on an official signed document.

If the claim is a factory faulty, the goods are to be returned and the company will inspect the “faulty goods”. Should the client return any products to the company and the company can prove that such returns were not damaged or defective when client received them then no refund shall be due to the client. The maximum compensation, if any, will be in the form of a credit with the company or a full refund for the value of the goods purchased only, no further compensation will be given under any circumstances.

If the client returns the goods without a valid reason and within 7(seven) working days from purchase, the company will apply a 10% handling fee of the invoice value to compensate for the time and paperwork required to carry out the return.

The client cannot return the item if damaged and/or used, the company shall not be held liable in respect of any defects found within the product that is out of the company’s control. Such damages include, but are not limited to heat damage, irregular bondage, marks on the product, incorrect application and/or usage, the conditions that the product was kept in and/or used.

The client is to take the necessary precautions to effect proper use and care and prior to any delivery or purchase of such products.

Upon completion of delivery of the products, the client warrants that all products received are in good condition and any damage or misuse of the product will be deemed negligence by the client and the company shall not be held liable for any costs and/or damages incurred.